Please contact us using the form below with as much of the following information as possible: 1. Your current friend code 2. Your old friend code 3. Your old clan invite code 4. Your old clan name 5. Your player name 6. Your civ name
Wonders drain from all resources evenly. Wonders can make it appear as though you are not gaining a resource because it is getting used up immediately in the construction of the Wonder. To put a Wonder on hold, remove all Labourers.
Please do not contact us with questions about upgrade progression, unlock requirements, resource acquisition, etc. A number of them are explained on this page. The rest are for players to discover as they progress through the game. If you want some pointers, please ask for guidance in one of the many CivCrafter forums such as /r/civcrafter, or CivCrafterForums.com! We receive thousands of these inquiries every day, and we need to conserve our support resources for helping players with bugs and technical issues. Thanks so much for your understanding!
To prevent players from gaming the Conquest by repeatedly raiding smaller Civs, one Skull will be rewarded to players who raid the smaller of the two Civ sizes available at any given time. If you are raiding the larger Civ and still only receiving one Skull, please make sure you have installed version 1.4 or higher.
Are you currently building a Wonder? Please see the answer to Question 1. Resources can also be drained by Specialists. For example, Tanners use up Skins to make Leather, Smithies use up Ore to make Metal, and Healers use up Herbs to cure workers.
Pay attention to the scroller at the top, as this will tell you why your people are dying. The likely culprits are starvation or sickness. Make sure you have a solid supply of food. If your people are dying of disease (which can spread if you have large numbers of unburied corpses), make sure you have employed Healers. Healers require Herbs to work their magic.
When you start the game you are given an opportunity to set your player name. After completing the first few steps of the tutorial, you will be given a chance to change your civ's name as well. The next update will allow you to change your name. Until then, the only way to reset your name is by deleting and reinstalling the app.
Make sure you have enough resources, that you own at least one Barrack building, and that you have unemployed workers to accept the job. If you see 'UNEMPLOYED : 0' it means you need to create some more workers from the Population menu.
Unburied Corpses, starvation, sickness, and not having enough Free Land are the most common causes of unhappiness. Make sure you have plenty of Food, that you are burying Corpses (this requires Graves as well as Clerics to bury the bodies), and that you aren't creating more buildings than you have Free Land. Once your people are unhappy, the best way to boost morale is by winning raids.
Our matchmaking pairs you with civs of very similar population size to your own. However, calculated play can allow players to unlock advanced units more quickly. With proper technique, it is entirely possible to defeat advanced units -- even dragons -- with a cluster of soldiers.
Special resources can be found while gathering basic resources. Food yields Skins, Wood yields Herbs, and Stone yields Ore. Certain upgrades will allow Farmers, Loggers, and Miners to collect special resources as well.
Skulls and Trophies are earned by winning raids. Each week, the clans with the most skulls are awarded prizes. The standings can be viewed in the Clan menu if you are a member of a clan. Skulls can only be earned if you are in a clan, and they reset at the end of each week (when prizes are awarded) or when you leave your clan. Trophies never reset. They exist solely for bragging rights, as they reflect a player or clan's historical superiority.
Prestiging lets you keep your existing Wonders, Gold, Trophies, Skulls, Stats, and Civ/Ruler name. Everything else resets. The idea is to work your way through the different wonders, which will boost resource production and make you more powerful in each subsequent playthrough. You are eligible to Prestige once a wonder has been completed.
Please reboot your device completely by holding down the power button for a few seconds and then sliding the slider that appears. If that does not fix the problem, shoot us a message using the form below and we will help you out.